As a consumer, you have the right to withdraw from the contract within fourteen days without providing any reason for doing this.
The return period is fourteen days from the day on which you or a third party other than the carrier and appointed by you, has taken physical possession of the last item of goods.
To exercise you right of withdrawal, you must inform us
Diedl Luis, Riecken Niclas und Passow Julius GbR
Unterer Sand 3-5
Phone: +49 (0) 151 40558800
E-Mail: [email protected]
of your decision and under decisive reason to cancel this contract by an unequivocal statement (e.g., a letter sent by post or mail). You can use the attached sample form, but it is not required.
In order to adhere to the cancellation period, it is sufficient to send off the notice stating your decision to invoke your cancellation right before the cancellation period expires.
Consequences of Cancellation
If you cancel this contract, then we must immediately refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your selection of a delivery method that differs from the low-cost standard delivery we offer), no later than fourteen days from the day on which we receive your message regarding your cancellation of this contract. For this refund, we shall use the same payment method that you have used in the original transaction, unless otherwise stipulated with you; you shall be charged no fees due to this refund in any case. We may refuse the refund until we receive the goods back or until you have submitted proof that you have returned the goods, whichever comes first.
The goods shall be sent or handed back immediately and at the latest within fourteen days starting from the day we receive your notice stating your decision to cancel this contract. The period is considered as observed if you send off the goods before the period of fourteen days after our receipt of your notice of cancellation has expired.
You bear the direct costs for returning the goods if the total price for the goods to be returned does not exceed EUR 30 or if you return goods from abroad. Otherwise we will bear the costs.